State of the Market
Report 2020

Global study on the state of business travel

Download now to get the definitive report on the state of business travel around the globe.
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Over the past six months nearly 2,500  business travel managers, bookers and travellers in EMEA, Asia, the Americas, Australia and New Zealand have taken part in our State of the Market surveys, in order to give us greater insight into our clients’ prevailing sentiments on business travel conditions as countries emerge from the COVID-19 crisis.

We’ve analysed their responses in conjunction with expert’s opinions on when travel will return, to produce a comprehensive report on the state of business travel around the globe.

Our global report details:

  • Global and regional sentiment on the readiness and confidence to return to travel.
  • Expert analysis on if and when travel will return to pre-COVID levels.
  • The top five areas of focus for travel programs.
  • What changes travel managers are wanting to make to suppliers, policies and budgets.
  • And much more!

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Our State of the Market snapshots are already providing key insights to the industry on the resumption of travel...

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87%

want travel to resume to help win new business
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84%

want travel to resume to help manage existing customer relationships
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62%

want travel to resume to facilitate conferences and events

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