Booking Travel for
Small Business

Who’s best placed to book business travel?

If there’s one thing small business owners need to avoid, it’s wasting time and money. The smaller the enterprise, the more precious these two commodities are. Booking and organising travel itineraries swallows time like a black hole swallows… well, time, so it’s very important to find ways to make this process as efficient as possible.

So, how should small businesses book travel?

One way (*self-plug alert*) is to make use of one of FCBT’s numerous Business Travel Experts, who specialise in getting small businesses the best bang for their buck. And as far as time goes, all it takes is a quick phone call or email from you to put it all in motion.

Alternatively, you can make use of our HelloFCBT platform, and book your flights and everything else yourself. Bookings only take 2 minutes, and you can expect a whole host of other great features. This include: personal profiles, where preferences can be saved (you’ll never sit in the dreaded middle seat again!); travel alerts; an area to upload your Travel Policy; and flexible payment options, among many, many other things.

And how should small businesses manage travel once it’s booked?

This is where our bespoke business travel app - Sam :] - steps in. Downloadable for free on Android and iOS-powered devices, Sam is the ultimate digital travel companion, consolidating all your itinerary and various on-the-go needs into one, easy-to-use interface.

You can use Sam for things like booking car rental and taxis (including Uber and Lyft), making reservations at hotels and finding local restaurant recommendations, receiving real-time travel alerts, and even reading unique city guides, which are sent to you a week before your trip.

What are some other business travel tips for small enterprises?

Other than using FCBT to do absolutely everything for the best price possible and in the quickest time? Well, we guess we could share some more advice (we’re nice like that).

Have a travel policy in place

Hoo boy, this is so important. Articulating (and getting your employees to take notice of) a travel policy might be in position 17,895 on your list of things to do as a small business owner, but honestly, please do consider moving it up in priority. It will save you so much time, money and general hassle further down the road. You can read more about this topic in detail on our Travel Policy for Small Businesses page.

Be organised. And then be even more organised

As we’ve indicated above, if you use our services, in the form of our Travel Experts and our tech, this won’t be something you even need to consider (bliss!) but if you do decide to go it alone in booking your business trips, fastidious organisation is your friend. 

Have everyone’s passport details stored in the same place; make sure that employees can actually feasibly make the flights you book (if the traveller lives in South London, and you want them on a 6am departure from London Stansted, you’ll need to make a hotel as well as flight booking)

Be crystal clear with your objectives

Okay, we’re straying slightly out of our logistical remit with this one, but we know from working with thousands and thousands of business clients that when travel needs to happen, employees can get so caught up in the excitement of going somewhere exotic for work, they forget why they’re doing it in the first place. This is particularly true of start-ups and other small businesses. 

Making sure your employee knows exactly what their objectives are, and what your specific expectations of the outcome of their trip, will keep everyone happy in the long run, and ensure you see an actual ROI.

Do you definitely need that upgrade?

Sometimes the answer to this is genuinely: Yes. How much additional comfort you decide to invest in will depend on the purpose of the trip and who’s taking it, but it’s important to keep in mind there is a spectrum when it comes to any kind of travel, regarding the quality of the experience (think First Class on a 5 star international airline Vs Cattle Class on a budget airline).

Have a clear and easy-to-understand system for filing expenses

As we said at the top, we understand that time and money is precious to you as a small business owner, so remove as much admin time as you can by making it super-easy to correctly file expenses. Our app, Sam :], mentioned above, allows travellers to do this quickly and easily - make use of him!

Need help with your business travel arrangements?

If you are looking for a new travel management company then get in touch for more information about what we can do for you.

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