Travel Update:

Flight Centre Business Travel is monitoring the current novel coronavirus (COVID-19) outbreak and the impact on business travellers and will continue to keep clients informed during this active situation.

Our Travel Experts are proactively checking upcoming trips and will update travellers affected. Customers concerned about upcoming trips or looking to cancel or rebook any travel should contact their dedicated Travel Experts, Account Manager, or 24/7 Emergency Assist. Travellers are advised to download FCBT's SAM app to stay updated on all travel disruptions and check the latest Government travel advice before travelling.

Update from our GM    Resources and guides    Travel information

Stay connected and informed with Sam :]

Whether you're a traveller or travel booker, our free travel app Sam has been specially designed to meet all your needs - particularly during this challenging time when traveller wellbeing and duty of care have never been more important.

Powered by WorldAware and AI technology, SAM keeps you up-to-date with the latest travel alerts and information, and allows travel arrangers to message each traveller and anyone who looks after them.


Duty of care advice

Man on sofa with laptop | business travel services

Duty of care and traveller wellbeing has never been more important. So whether your policy needs a refresh or you need to implement one, we're here to help. Take a look at our duty of care page for advice and tips on: 

  • What is meant by duty of care
  • What your duty of care policy should cover
  • Our 4-step crisis management plan

Find out more

Travel information

As the situation continues to rapidly develop, stay up-to-date on the latest travel restrictions, bans and airline policies impacted by COVID-19.

We will continue to monitor and update these pages regularly to help you stay informed, however the situation is rapidly changing so before you travel please refer to the Government's advice for the latest official information.



Guides and tips

Whether you need information on pre-travel risk assessments, or want to know the crucial questions to ask when creating a duty of care checklist, take a look at our resources below. 


FAQs to address some of the concerns you may have

Find out more

Travel risk management

Your essential 5 step guide to travel risk management

Read more

Traveller wellbeing

Our guide to prioritising traveller wellbeing

Read guide

Support your travellers

How to reduce anxiety amongst business travellers

Read more

Arrive safe, fly well

Tips for flying safe and flying well during COVID-19

Read tips

Download Sam :]

Get travel alerts with our travel Sam :] app

Download Sam

Additional information can be found using the links below:

World Health Organization's (WHO)
WorldAware's nCoV Intelligence Alert HUB (for real-time information)

Get updates straight to your inbox

With the Covid-19 situation constantly changing, make sure you're signed up to our newsletter to get our updates, advice and information straight to your inbox. 


Get support

Need help with your business travel arrangements during this challenging time? Fill in the form below to get in touch. If you're a customer and need emergency support, please contact the Flight Centre Emergency Assistance Team by calling +44(0) 208 336 5277.

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