Book with confidence:
Refundable Airfares
Guide

If 2020 has taught businesses anything about their travel it's the need for flexibility. With ever-changing travel bans and restrictions or the personal needs of travellers changing, the need for flexibility stands as a priority. 

So how do you ensure your tickets are changeable or at least understand what the cancellations, rebooking and refund policies are? It can be a bit of a minefield, particularly if you have multiple travellers on multiple airlines. Well we're here with the good news, some of the biggest names in air travel, including Air France, KLM, Qatar Airways, Emirates and Etihad Airways, are offering full refunds on any tickets booked with them over the coming months.

To help keep you in the loop we've rounded up some of the most flexible airlines below to help you plan your next business trip with peace of mind for you and your travellers. 

Air France and KLM 

Air France and KLM serve European destinations via their hubs in Paris (CDG) and Amsterdam (AMS). Travelling to the Americas? This airline partnership also offers some of the best options for flexible tickets to the Americas.
Ts&Cs: Air France & KLM: All reservations booked to travel before 30th September 2021.

Emirates  

Emirates operates between Manchester, London and Dubai and then onwards to destinations including the far east, Africa and Australia. A recent change in regulation means that you no longer need a COVID-19 test when transiting Dubai from the UK. 
Ts&Cs: All reservations booked before 31 March 2021 for travel up to 30th June 2021.

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Etihad Airways

Etihad operates between London and Abu Dhabi, and then onwards to over 50 destinations including Asia, Australia, the Middle East and North America. Covid-19 PCR tests are mandatory when travelling with Etihad, and you must bring proof of your test results with you on your trip.  
Ts&Cs: Full refund eligible where flight has been cancelled, passenger has tested positive for COVID-19, and/or there are government restrictions in place for travel. Valid on all flights booked before 31st December 2020 for travel up to 30th June 2021.

Qatar Airways

Qatar Airways is the largest airline to have flown consistently throughout the Covid-19 pandemic. It currently serves over 85 destinations via their hub in Doha (DOH) and has the most expansive eastbound route.
Ts&Cs: Full refund eligible where flight has been cancelled, passenger has tested positive for COVID-19, and/or there are government restrictions in place for travel. Valid on all flights booked before 31st December 2020, and travel anytime in 2021

Information correct as of 5/11/2020

Traveller hub

With the travel landscape changing daily, you need the best information at your fingertips. Our traveller information hub contains the latest air, hotel, and border updates from across the globe, an interactive map to help you assess your destination’s risk and entry requirements, and chatbot assistance for any further questions. So when you're planning your next business trip, don’t forget to visit the Traveller Hub.

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