Business Travel
Management

Blending the strength of both our people and our technology.

At Flight Centre Business Travel we understand your requirements and your unique needs. Our people are the foundation of our business - with the experience and knowledge to deliver greater value and a better travel experience.

We are part of the Flight Centre Travel Group, meaning that working with us gives you access to the combined experience, training and expertise of over 20,000 staff worldwide.

Our business travel management includes:

NO CONTRACT

We will never bind you to a contract unless you require one. This means we’re only as good as our last booking which maintains our excellent service standards.

SIMPLE FEE APPROACH

We keep it easy, our fee structure for online and offline bookings are simple. You will always be fully informed of prices and conditions prior to confirming your booking.

FLEXIBLE PAYMENTS

Pay on a credit card or on account to best suit your needs.

DUTY OF CARE

We can help support your duty of care with proactive traveller tracking both online and offline. We provide full emergency assistance around the clock, no matter where you are in the world, you're always in good hands.

24/7 EMERGENCY ASSISTANCE

Operating 24 hours a day, 365 days a year, our Emergency Assistance team are always on-hand to help, wherever and whenever.

ONLINE PLATFORM

From Pre-trip to post-trip and everything in between, HelloFCBT is your all-in-one digital travel platform.

POCKET TRAVEL ASSISTANT

When you’re on the move you can be confident that Sam, our travel management app, can handle all your travel needs.

REPORTING

To ensure you’re getting a return on your travel investment, your travel bookings are recorded and reviewed. We will provide you with reporting and recommendations to streamline your travel programme further.

ACCOUNT MANAGEMENT

An Account Manager will be assigned to your account when additional analysis and insight is required.

 

WHAT FLIGHT CENTRE BUSINESS TRAVEL OFFERS YOU

At Flight Centre Business Travel we understand that it's people and relationships that make the business world go round. Flight Centre Business Travel is part of one of the world’s largest travel companies, Flight Centre Travel Group.

Since opening its first store in Sydney in 1981, Flight Centre Travel Group has grown to become one of the world’s largest independent travel retailers.

With our global negotiating strength we deliver better cost savings to you and add value to your business journey.

Business Travel Management

THE 5 PILLARS WHICH UNDERPIN OUR BUSINESS ARE:

Our People

Our people are the foundation of our business – with the experience and knowledge to deliver greater value and a better travel experience.

  • A dedicated Travel Expert who truly understands your local business needs
  • We offer a personalised friendly service
  • There is no contract required - we want our clients to choose to book with us because of our consistently high service levels
  • We will provide you with up to 3 expert recommendations with each of your travel requests
  • We are 250 strong in the UK, with the support of 22,000 worldwide

More Choice

Choice and flexibility that puts you in control of how you travel.

  • We will take care of every aspect of your travel, both in the air and on the ground
  • Your business can tap into the widest range of airfare choices available
  • Working with FCBT gives you access to leisure and corporate hotel rates at over a million hotels globally
  • As part of one of the world’s largest travel companies, Flight Centre Travel Group you get access to global negotiated rates
  • However you wish to book, whether on the phone with an expert or online via the platform, the choice is yours!

Local Expertise

People and relationships make the business world go round, we're part of your local community.

  • When you call us, you’ll get straight through to your local team so you’ll always speak to a real person near you
  • Face to face interaction is important to us and we like to visit you regularly
  • We have 26 locations around the UK and in Ireland - you are never far from one of our offices
  • Because we are local we have an understanding of your unique local business needs

Travel Platform

From pre to post trip and everything in between, HelloFCBT is your Travel Platform for hotels, flights, rail and car hire. HelloFCBT offers many featuresi ncluding:

  • Booking – air, hotel, car hire, rail
  • Profile management
  • Traveller tracking
  • Travel alerts
  • Travel policies & approval
  • Management reporting
  • Flexible payments
  • Live chat
  • Offers
  • Consultant information
  • Personalised travel stats

On the Move

When you're away on a business trip, you can be confident that Sam, your pocket travel assistant, can handle everything. Our on the move app is with you wherever you go.

Benefits:

  • Flight bookings
  • Itinerary management
  • Travel notifications and live updates
  • Online check-in
  • Share itinerary with colleagues
  • Taxis and transfers
  • Calendar sync
  • Consultant chat
  • Weather updates
  • Gamification stats

Need help with your business travel arrangements?

If you are looking for a new travel management company then get in touch for more information about what we can do for you.

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