What’s a Travel Expert?

Us! That’s us! We are Travel Experts. FCBT is absolutely packed to the rafters with them. In fact, the whole company is - that is, Flight Centre Travel Group, which has around 20,000 employees, give or take. All are committed in various capacities to creating incredible travel experiences for unbeatable value. We’ve been around for almost four decades and get better at what we do with each year that passes.

Okay, so what’s a Business Travel Expert?

Still us! FCBT was born in 2005, when demand for our business travel expertise had grown to such an extent that we needed to create a specialised branch, just for professional travellers. We now manage the complex travel requirements of well over 2000 clients, ranging from small local business owners to multinational corporations.

Our Business Travel Experts can manage every single aspect of your business trip, from finding you airfares that simply aren’t available to the general public (our relationships with all the major airlines means means we have constant access to exclusive discounts and offers), to booking you the best possible accommodation for your budget (we’re in there with few hotel chains, too). 

We also provide you with industry leading tech that allows for all sorts of helpful things, be that real time travel alerts through our itinerary management app, Sam :], to filing expenses at the end of a trip on our booking platform, HelloFCBT.

We do it all. And then some.

So… can I just use your tech?

Sure! If you want! In fact, for really basic trips - say, a short haul, domestic point-to-point flight, with same-day return - we recommend you just book yourself, using our booking platform, HelloFCBT. This has all kinds of cool features, which we won’t get into here, but just know that if you want to make your own booking, it’ll only take 2 minutes. You can book more than just flights, too - e.g. car hire, hotels, train tickets and the like.

But what if I want to talk to an actual person?

Wise. While we have the best tech out there, nothing can replace the personal service of another human being (sorry, Sam :], no offence). The foundation of FCBT is its people, and they can be found in offices the length and breadth of the United Kingdom. Currently there are more than 20 FCBT locations, in cities like Manchester, London, Birmingham and Leeds. When you phone through, you’ll be asked where your current location is, and then put through to your most local FCBT office. We think it’s important that our Travel Experts should be as geographically close as possible to the businesses they serve.

Our Travel Experts work normal business hours - 8.30am - 6pm, Mon-Fri - and if you need to speak to someone outside those times, we have a 24/7/365 helpline.

What do your Travel Experts offer other than booking flights?

Yup, we get it - these days, flights alone are pretty easy to book, as anyone who’s ever booked a flight knows. So what exactly are we offering here? Well, as anyone who has ever organised a business trip also knows, there is far more that goes into it than simply booking a plane ticket.

If a business is going to invest in an overseas trip, things need to go as smoothly as possible, and this is why Business Travel Experts exist. We take all the stress out of organising business trips, and provide a huge security net to catch anything that falls out of place, be that due to cancellations, last-minute changes to plans, and other such things.

Through our tech we manage everything for travellers while they're on the road, ensuring everything is running smoothly and to schedule, and making sure everyone is in the right place at the right time. And once the travelling employees have returned, we provide platforms to manage expense claims and the like.

In a nutshell, our Business Travel Experts plan and organise every logistical facet of a business trip, from the initial planning stages right through to the administrative duties once everything is finished. And then we'll do it all over again, saving you more and more money each time, as we learn the intricacies of your specific needs and requirements. 

We're just a phone call away, so drop us a line and let's get this thing rolling!

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